Generative AI deployment projects will only reach as far as the quality of the data that feeds them reaches and as AI evolves and becomes an integral part of businesses, the importance of an intelligent data infrastructure becomes paramount, says César Cernuda at NetApp. Many companies today have data analysts and engineers with a deep…
Can cyber security leaders increase their business value in the face of digital transformation?
Resistance to the functioning of the cyber security team due to its restrictive policies that interfere with business enablement can spell doomsday for cyber security team leaders. Biju Unni at Cloud Box Technologies advises on a more peer to peer approach, which aligns with business, enabling both sides to move forward. Key takeaways Gartner research…
Usage of Retrieval Augmented Generation
When a customer needs help with a recent purchase, typically they start the conversation with the company’s chatbot. For the experience to be both relevant and positive, the entire exchange needs to be grounded in that customer’s data, such as their recent product purchase, warranty information, and any past conversations they have had. The chatbot…
Building a high performance data network for AI workloads
AI training is the most technologically challenging part of the overall AI process and if the network is a bottleneck, costly processing time is wasted. To speed up training, GPUs need to be interconnected in a high-performance structure known as the back-end fabric, which supports both training and storage, explains Refat Al Karmi at Juniper…
Automating and streamlining processes in pharma manufacturing
UAE-based Quest Nutra Pharma has streamlined more than 30 mission-critical workflows including those for new product development, market compliance, and corrective action and preventive action through the implementation of Kissflow’s Low-Code platform. This has also enhanced the efficiency and accuracy of Quest’s operations. Kissflow as a platform not only streamlines Quality Assurance but also other…
Why administrators had to manually reboot systems post CrowdStrike Microsoft outage
On July 19, 2024, an attempt by CrowdStrike to update the Falcon Sensor for real-time threat detection and endpoint protection led to a system crash that affected 8.5 million Microsoft Windows devices. The incident underscores the importance of having a reliable backup and disaster recovery strategy in place to prevent disruptions to business operations. CrowdStrike…
Collaboration and innovation are key to maximising 5G opportunities in UAE
5G offers Communication Service Providers the potential to go beyond connectivity and capitalise on untapped revenue streams to deliver new services to enterprises across all industries. Walid Yehia at Dell Technologies, shares insights on how Open Telecom Ecosystem Labs, is key to harnessing the potential of 5G and beyond. UAE telecommunications industry has embraced open…
Gen Z in UAE, Saudi Arabia expect personalised experiences
Gen Z across Middle Eastern countries highly value receiving service on their preferred channel. 67% of Gen Z prioritise getting support through channels, emphasizing the importance of offering options like social media, chatbots, mobile apps. Genesys, a global provider in AI-powered experience orchestration, has unveiled insights from a comprehensive global survey on generational customer service…
Boosting risk compliance through Synthetic Data Generation
A newly set up financial institution looking to build a strong corporate book might lack data for portfolio and events that are inputs for its risk model. How can it extrapolate and model scenarios without sufficient data, and that is where Synthetic Data Generation comes into play, explains Ahmet Cenk at SAS. AI and ML…
From faster Internet to resilient Internet
We are on the brink of a significant upgrade, 5G Advanced has the power to do more than just improve personal device speeds; it aims to make networks smarter, more efficient and more responsive to real-world needs in ways that could impact everyone. We are progressing towards programmable networks. One of the most noticeable changes…